Many business travelers these days travel frequently for work purposes. But most of them lack experience and expertise in making travel plans. In addition, they must manage common business travel challenges like delayed flights, disappointing hotel rooms, and tracking expense receipts. To make it easier for employees to plan business trips and deal with travel contingencies, many enterprises employ a corporate travel consultant. A business travel consultant or corporate travel agent is a professional who helps employees organize business trips and make travel arrangements without putting in extra time or effort.
Source : https://www.itilite.com/blog/what-is-a-corporate-travel-consultant/
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If you are about to travel on a business trip and are making plans, it is definitely not the time or occasion to carry your pajamas. Family vacations and business trips are not the same. Managing business trips requires consideration of expenses, priorities, and dates. Meticulous planning is necessary to ensure your comfort, safety, and efficiency. Amongst all this, you must also adhere to the budget regulations of your company. This guide will unpack all the dos and don’ts to watch out for when managing business travel.
It costs roughly $990 to $1,293 to go on a three-day domestic business trip. Although spending is necessary for business travel management, travel expenses can negatively influence the company’s net income, particularly for small businesses. Basically, a business travel market spends over a trillion USD of someone else’s funds. Simply put, business travelers are employees who are not using their own money; they are using the company’s budgets.
A frequent question businesses ask is, “Will this travel management company be a good fit for our business?” And this is the one companies probably also need to determine: what features to look for when choosing a travel management agency? If you look at the travel industry en masse, you have many options, but not all of them may suit your establishment. One of the big reasons it’s so paramount to pick a good travel management company is that they can provide the professionalism and expertise to make the best travel decisions. A travel management company can help you make business and personal trips easier, so you can focus on what’s most important.But many are confused by the difference between a travel management agency and a travel management platform. So let’s start by understanding each.
What is a traditional travel management company, and what is a travel management platform?Travel management companyA travel management company is a service provider that handles business travel. There are small and big travel companies, some less focussed on innovation and technology than others. They take care of travel for your employees. They may also offer companies around-the-clock customer service. A company may generally designate an account manager at the travel agency to assist with all your business’s travel-related activities. They will ensure that company policies are adhered to and provide customer service for all company travelers. They establish connections between corporates and service providers in the supply chain. These travel agencies offer many benefits, such as:
How to choose the best travel management companyFind a travel management company that helps streamline your workflow and keep you organized. Here are a few tips on choosing a good travel management company: Do your researchBefore making any decisions, do due diligence and find the right platform for your business. Ensure you consider the features, pricing, and support options before signing a contract. Consider what you needSince each company carries its own needs, it is critical to consider what you need when considering a business travel management company. Some travel agents offer comprehensive event planning capabilities, while others may focus on logistics only. Benefits and features of the ultimate travel management companyThe ideal travel management agency will provide a complete business travel service. Cost saving/ corporate ratesNegotiating with suppliers can be profitable in any business. A good travel agency will negotiate a competitive rate for your company with the vendor. Timely and efficient managementBusiness travel has become a vital part of daily operations as most organizations do business globally. Travelers and organizations require travel companies to ensure timely and efficient travel management. Customer supportThe right travel management company should provide you with customer advice and support from an in-house designated travel manager 24/7. Customized itineraryA corporate travel management company handles travel for your company and much more. They manage business tours, make group bookings, hire cars, organize MICE events and help you organize all elements of your company’s business travel. Hassle-freeThey can remove much of the hassle inherent in managing several teams, various locations, and aspects of your business. What a business travel platform solution can provide Best inventory and ratesThe best business travel platforms offer a wide range of flights and hotel rates. Thus, you can take advantage of steal deals and industry-leading bargains. Next-level integrationCorporate travel management software is an integrated, web-based solution and a valuable resource. Automation makes it easyYou can ease your workload by automating tasks and finding unique travel solutions. 24/7 support systemIt provides access to information, support, and advice from experts or professional chatbots 24/7. Advanced analyticsTravel managers can access real-time data, accurate reports, and actionable insights. Saves expenses You can save up to 30% on operational costs and improve the travel experience for all employees. A platform allows you to maximize your travel and control your spending. Autonomous, fast service, saves time This solution offers quick booking in 90 seconds, planning trips, and customer support. Customized solutions and tracking You can create a personalized itinerary for each trip, amend bookings, track expenses, manage travel for everyone traveling with your company, and so much more. All-in-one platform Whether you are a business traveler or a company travel manager, a comprehensive business travel management platform is your one-stop solution for checking availability, scheduling flights, planning train bookings, tracking expenses, and managing distribution and payment in cashless mode. No stress, no worry Business travel software is an essential travel management tool to integrate scheduling and expense tracking with a suite of accounting features. Streamlines complianceBusiness travel management software helps to streamline your day-to-day travel operations in compliance with relevant company policies. Closing thoughtsThe next generation of leisure and business travelers prefers to make their own reservations and explore alternatives. But, most corporate travel management companies have not upgraded to the new age. They expect you to phone a helpdesk and write countless emails to make a reservation. Post-pandemic, a corporate service that provides only human contact services cannot support your company in automating travel policy compliance. Therefore, you require both innovation and human assistance. A travel management platform like ITILITE can provide these services.
Choosing the best travel management software is tricky no matter what you do, so if you are here right now, rest assured you have come to the best place at the right time. Besides planning and arranging trips, corporate travel management involves many other important aspects.
An ideal corporate travel management company should have your company’s best interests at heart and provide the ultimate travel solutions. It should offer the options that are advantageous to you.
What is travel management software?Travel management software enables booking, planning, tracking, and analysis of corporate travel. A travel management platform is a framework that supports policy compliance, real-time reporting, and flight inventories. Here, we will discuss important factors to look out for when choosing top-tier travel management software. 12 Factors to help you find the ideal travel management software#1 Determine the kind of service provider your business requiresCompanies want to look for expense management services that support their staff and accounting departments without hindering operations and day-to-day progress. Your business, like any other, has some special requirements. Hence, businesses and their top management must assess the company’s individual necessities before shopping around. But before you dive in, it’s crucial to have a firm grasp of all the software’s capabilities and functions. Each travel software has its packet of features, so pick one best suited to your organization. The strong comeback of business travel is making companies increase the number of domestic and international business trips. Employees have started traveling to various destinations regularly to accomplish specific business travel goals. Also, they will get opportunities to blend work commitments and leisure activities by leveraging the bleisure travel benefits supported by employers. While traveling for work, employees these days have the option to leverage different bleisure options. For instance, some employees can extend work trips for leisure purposes, while others can enjoy work trips with family or friends. That is why; every employee must refer to the organizational travel policies to decide the right way to blend work and leisure during business trips. Also, they should follow some simple best practices to enjoy the bleisure trip along with achieving business travel goals.
10 Ways Business Travelers Can Enjoy Bleisure Trips in the Right Way 1. Prioritize Work over Leisure Organizations support bleisure travel to make business trips successful by keeping employees stress-free. While planning bleisure trips, you must prioritize work over leisure. You need to ensure that the extended work trip does not impact the outcome of the meeting. For instance, you should consider flying out earlier when there is a tight deadline for the commencement or completion of an important project. Likewise, you should not indulge in leisure activities when your coworkers have to work longer hours on the project. 2. Maintain Transparency Many companies these days allow employees to combine work and leisure while updating travel policies after the pandemic. But they require employees to get approval from managers or the HR department to indulge in leisure activities during business trips. You must convey your intention to combine work and leisure while sending business travel requests. Transparency is essential to avoid misunderstandings with coworkers or superiors after the business trip. 3. Comply with Organizational Travel Policy Companies these days define reimbursable and non-reimbursable travel expenses by implementing elaborate travel policies. They reimburse most travel expenses incurred by an employee for work purposes. But they reimburse only specific expenses incurred by employees for leisure purposes. You must understand your organization’s travel policy to identify reimbursable leisure costs. The understanding will help you avoid overspending and speed up travel expense reimbursements. 4. Include Weekends in the Trip Schedule You can indulge in additional leisure activities on the business trip by spending a weekend in the business travel destination. While scheduling professional activities, you should explore ways to avoid paid leaves by leveraging weekends. You can leverage weekends by arriving at the destination on Saturday or leaving the destination on Sunday. However, you must not miss the chance to add two weekends to week-long business trips. 5. Customize Your Travel Packing List While making trip-specific travel packing lists, work travelers prioritize business attire or formal attire over casual attire. But you have to make several changes to the business travel packing list if you want to combine work and leisure. Your updated travel packing list should include active casual, rugged casual, and smart casual attires along with flip flops. However, you must not forget to include a swimsuit which you can wear while relaxing by the pool in the hotel. 6. Spend Time with Friends Many companies these days allow employees to take their partner, family member, or friend on bleisure trips. You should request your partner or friend to join you on the bleisure trip if your company’s travel policies allow it. Otherwise, you can use the bleisure trip as an opportunity to spend time with your friends living in the business travel destination. They will help you experience the distinct culture of the city by interacting with the local people. 7. Plan Leisure Activities in Advance Bleisure trips are much shorter than leisure trips. You get opportunities to indulge in leisure activities for a few days after completing work commitments. That is why; you must decide the things to do and places to see in the travel destination in advance. Also, you can enjoy the trip more by doing the things you want to do. For instance, you should spend a short time exploring museums and art galleries if you are interested in experiencing the city’s artistic heritage. 8. Make the Most Out of the Downtime You can extend work trips for leisure purposes if your company supports bleisure travel. But you can make a work trip more exciting only by making the most out of the downtime. You can explore the city’s distinct culture after completing work commitments by joining heritage walks, visiting eateries popular with local people, and taking leisurely walks. 9. Consider Exploring a Different City Europe and America create opportunities for you to explore multiple cities during the same bleisure trip. You can travel from one popular travel destination to another in a few hours by taking a train ride. While planning bleisure trips, you should explore ways to spend time in cities other than the business travel destination. You can make the bleisure trip more exciting by experiencing cultural differences between two popular cities. 10. Focus on Safety and Security Companies ensure the safety and security of employees traveling for work by meeting duty of care responsibilities. Most companies these days implement business travel management software that comes with a built-in duty-of-care solution. Employees can access the software to manage travel risks by getting support in real-time. But organizational travel policies often extend the duty of care solutions only to the business part of the business trip. Employees have to explore ways to remain safe and secure during an extended business trip. Hence, you must focus on remaining safe while indulging in leisure activities if your company does not extend the duty of care solution for the entire bleisure trip. Conclusion Most organizations these days support bleisure travel to make business trips successful by keeping work travelers stress-free. Hence, work travelers have the option to indulge in leisure activities before or after meeting work commitments. But they must prioritize work commitments over leisure activities. Also, they should follow some best practices to manage work and leisure efficiently and simultaneously. The big bang return seen by business travel creates opportunities for your enterprise to increase revenue and profits by investing in corporate travel. But you cannot increase return on investment (ROI) on business travel only by making more employees engage in domestic and international travel.
In addition to increasing the number of business trips, you must make business trips successful through travel management automation. Your company or startup needs company travel software that helps employees achieve work travel goals by keeping them comfortable, relaxed, and safe. At the same time, the travel management software will help your organization control work travel costs despite global inflation. But you can leverage short-term and long-term benefits by implementing the right company travel software. For instance, you can reduce infrastructural overheads by implementing cloud-based company travel software. Likewise, your employees will love to use the software when they can access it on computers and mobile devices. But you should look for specific features that deliver the benefits required to meet your organization’s current and emerging travel needs. 12 Benefits You Should Consider While Comparing Company Travel Software 1. Anytime and Anywhere Access Employees access company travel software before, during, and after business trips. You can enable them to access the software on the go when it is optimized for mobile apps. Also, you must evaluate the software’s user interface (UI) to ensure that employees can perform desired tasks without putting in extra time and effort. 2. Travel Policy Implementation Employees can understand business travel rules clearly when they can access organizational travel policies using the software. You can implement custom travel policies while configuring the company travel software. This benefit is essential to prevent employees from escalating work travel costs by violating predefined travel policies. 3. Travel Policy Compliance Work travelers often violate preset policies due to a lack of understanding. The software will make them comply with organizational policies by displaying travel rules customized based on employees, departments, routes, and similar parameters. Also, the software informs you about travel policy violations by sending real-time notifications. 4. Faster Travel Request Approvals Employees find it challenging to make business travel arrangements properly when there is a delay in trip approvals. You must ensure that an employee sends trip requests to the right authority and the authority approves the request immediately. The company travel software will make it easier for employees to send trip requests to the right authority. Also, the approvers can use the same software to accept or decline out-of-policy travel requests. 5. Smooth Travel Booking Experience Work travelers these days want to book their choice of flights, accommodations, and other business travel solutions. You can enable employees to book their preferred travel products and services by implementing company travel software that supports self-booking. However, you can make more booking options available to work travelers by implementing software that comes with access to a large travel inventory. 6. Latest Travel Information Delivery Many employees are yet to travel for business purposes confidently after the pandemic. You can make work travelers confident only by making them access real-time travel information. The company travel software will deliver the latest travel information to employees before and during the business trip. Employees can access the software as a mobile app to access the real-time information required to stay safe and manage work travel risks. 7. Duty of Care Obligations While making travel policies after the pandemic, you must focus on meeting your company’s duty of care solution. The right company travel software will ensure the safety of work travelers by tracking their real-time locations. Also, employees can access the duty of care solution embedded in the software to manage emergencies by getting the required assistance or support on time. 8. Travel Data Consolidation You can track and access information about various business trips instantly only by consolidating employee travel data. The company travel software will enable you to access travel data in a single place. Also, you can access relevant data by generating reports based on important parameters like employees, departments, projects, destinations, and business travel goals. 9. Travel Data Analysis You can improve work travelers’ experiences and control business travel costs by making data-driven decisions. But you have to put in time and effort to gain actionable insights by analyzing large volumes of data. The company travel software features analytics that makes it easier for you to detect patterns and find trends by accelerating data analytics. 10. Travel Expense Reimbursements You can keep work travelers stress-free only by ensuring quick travel expense reimbursements. The software will make it easier for you to streamline business travel management through automation. Employees can use the software to generate and submit automated expense reports. At the same time, the absence of paper receipts will help your finance team review and approve the travel expense claims quickly. 11. Travel Spending Control Global inflation makes it essential for your business to escalate corporate travel budgets. But you must focus on controlling business travel costs to get higher ROI. The software launched by travel management companies makes business travel products available at negotiated rates. Also, it helps you curtail costs by preventing travel policy violations and travel expense fraud. At the same time, you can use analytics to find opportunities to control costs without affecting business travel experiences. 12. Incentivize Employees to Save Your travel policy could not boost the business travel experience without allowing employees to book their choice of business travel solutions. But the policy can control costs by incentivizing employees to choose lower-cost booking options. You can implement company travel software that allows employees to retain a part of the savings by reducing trip costs. The software will use intelligence technologies to help employees reduce trip costs by recommending the appropriate business travel solutions. Conclusion In addition to controlling company travel costs, the cloud-based travel management software will help employees achieve preset work travel goals. You can shortlist the company travel software solutions based on the features and benefits required by your company. But you should check if the software meets your company’s precise work travel needs only by evaluating these features in real-time by requesting a free trial. Business travel is making a strong comeback after the pandemic. Your company or startup can leverage the comeback of business travel to earn incremental revenue. But you cannot get a higher ROI on business travel only by increasing the number of domestic and business trips. In addition to increasing the business travel budget, your organization must focus on boosting the business travel experience and ensuring business traveler safety. At the same time, you need to explore ways to beat global information by controlling ongoing work travel costs. Your company can save time, resources, and costs by automating business travel management. A cloud-based travel management system helps your organization automate business travel management without increasing upfront and recurring infrastructural costs. But you should remember that travel management software differs primarily in the category of features. You can streamline the entire business travel management efficiently only by investing in a travel management system that comes with robust features. You can even use features as the primary criteria to choose the right travel management system for your business. 9 Features You Must Consider While Choosing a Travel Management System 1. Travel Policy Implementation You can make it easier for employees to plan business travel and get travel expenses reimbursed by implementing a clearly-defined travel policy. However, it is also important to help employees understand the business travel rules and access the latest travel rules. The right travel management system will make it easier for you to implement custom travel policies. Also, employees can use the software to access the latest and relevant rules while organizing domestic or international business trips. 2. Travel Policy Compliance The travel management software enables employees to access the latest travel policies of your company in seconds. But you must remember that work travelers often violate present travel rules unknowingly or unintentionally. You can make every employee comply with preset travel policies by showing in-policy travel options. Hence, you should opt for a travel management system that shows in-policy travel options to employees and sends automated notifications each time it detects a travel policy violation. 3. Travel Request Approval Workflow While making organizational travel policies, you must focus on streamlining and centralizing the business travel approval process. Your policies must clearly define who the approvers are and what each of them can approve. You can further speed up the approval process through automation. You should implement a travel management system that enables travelers to send work travel requests to the right approver. At the same time, the software will make the approver approve or decline the business travel request while mentioning the reasons. 4. Booking Options and Assistance Most work travelers expect employers to allow them to book their choice of business travel products and services. You can meet this expectation of employees by choosing a travel management system featuring built-in self-booking tools. While making business travel arrangements, employees can use the tool to book their choice of flight, accommodation, and car rental. However, you can help employees get relevant assistance while booking travel products by opting for software that supports self-travel booking and managed travel booking at a time. 5. Extensive Travel Inventory The choice of business travel solutions differs from one employee to another. For instance, some employees love to stay in one of the safer hotels, while others prefer stress-free accommodation. You can meet the varying needs and preferences of work travelers only by allowing them to access an extensive travel inventory. Many travel management systems enable work travelers to access extensive travel inventory. Employees can further use the same software to compare various travel inventory options. It is one of the features that will help you boost meet employees’ work travel experiences. 6. Negotiated Corporate Rates The cost of business travel will continue to rise in the near future. Your business has to explore ways to curtail costs without affecting employees’ work travel experiences. You can control business travel costs effectively by investing in software provided by a leading travel management company. The software will provide employees with access to an extensive travel inventory. At the same time, it will make them book flights, accommodations, and cabs at discounted rates. You should prioritize travel management systems that offer negotiated rates. 7. Travel Analytics The inflationary phase of the global economy increases business trip costs consistently. Your business can get higher ROI only by controlling business travel expenses. That is why; you need actionable insights gained by analysis of historical travel data of employees. The new-generation travel management systems consolidate large volumes of travel data and analyze the data using analytics. Some of these actionable insights provided by the software will help you control business travel costs, while others will help you finetune your organization’s travel policies. 8. Duty of Care Solution You can make employees engage in international travel confidently only by keeping them safe and secure. While comparing travel management systems, you should check if the software features a duty-of-care solution. Employees can access the duty of care solution to manage emerging travel risks by getting real-time support. However, you need to prioritize software that enhances employee safety by providing multi-level support, delivering the latest travel information, and supporting employee tracking. 9. Travel Expense Management A delay in travel expense reimbursements often makes employees experience stress after business trips. You can speed up travel expense reimbursements by investing in unified travel and expense management software. The software will help employees to submit travel expense claims by generating automated expense reports based on scanned receipts. Also, it will accelerate expense approval and payment while ensuring travel policy compliance and preventing expense fraud. Conclusion
The right travel management software will help your company keep work travelers safe and stress-free without increasing costs. But you must focus on investing in a travel management system that meets your organization’s requirements and budget. It is always important to choose software that employees can access anytime and anywhere using their smartphones or tablets. At the same time, you should ensure that the travel management system can be customized, extended, and scalable according to changing business needs. Also, your company can gain a competitive advantage by choosing software that leverages cutting-edge technologies like artificial intelligence, machine learning, and data analytics. According to a recent survey by the Global Business Travel Association (GBTA), businesses have been spending more on international business travel and allowing non-essential business travel.
The double-digit increase in business travel transactions indicates more and more employees engaging in domestic and international business travel after the pandemic. Have you noticed reduced team morale at work lately? Perhaps it’s time to arrange a team-building offsite event.
Offsite group activities and getaways for the team are a perfect tool to foster teamwork, decrease work pressure, and allow employees to interact with each other out of the workplace. With the best travel management software, you can choose an idyllic location for the company offsite as per policy compliance and budgets. We’ve gathered all the information you need to successfully create team-building offsite events for your employees in this extensive guide. 10 Creative Offsite Ideas for Team Building Activities#1 One Lie, Two TruthsNumber of people: 4+ Purpose: enhances mutual understanding Playing the game “Two Truths, One Lie” with the team allows members to learn fun facts about each other and to improve their interpersonal communication abilities. Participants gather in a circle to engage in Two Truths, One Lie. Participants then alternately disclose three intriguing things as they walk around the ring. The goal is to find which of the three claims is false. #2 Bonfire StoriesNumber of people: 6+ Purpose: Supports bonding In this traditional game that encourages sharing stories, employees assemble in a circle and exchange professional experiences. They discover new facts about one another and revisit old timelines. Create a list of terms as a starting point for the storytelling activity and write it on a board. Consider phrases like “initiative,” “client challenge,” “traveling for business,” and “presentation day.” Ask any player to choose one subject word and begin the story. The flow continues with the other players. #3 Treasure HuntNumber of people: 20+ Purpose: Collaboration Split your gathering into groups and start organizing the game, also called a scavenger hunt. Identify the clues the groups will collect during the quest based on the venue. Consider arranging the game at a shopping center, a theme park, a zoo, or a cultural center. The scavenger hunt’s setting should correspond with each clue. If you decide to hold the quest at a shopping mall, the clue may involve finding particular items or objects in specific displays or window dressings. Afterward, instruct players to click a snapshot at every spot. #4 Field TripNumber of people: 20+ Purpose: Engagement, initiative, interaction A field trip takes a lot of work, so you may want to hire an agency to assist you. You’ll want to have a minimum of 20 participants and two or three groups to make a field trip event enjoyable and exciting. Ensure that the contest is fair, and be sure to keep things interesting. Activities should focus on the ultimate objective and the aptitudes the team needs to develop. Popular field trip activities include a potato race, treasure hunt, tug of war, sack race, lemon and spoon, and more. #5 Go for a hikeNumber of people: 4+ Purpose: Goal-oriented, health regimen Trekking is a fantastic opportunity to get away from work and absorb the great outdoors. Choose a suitable destination and allow team members to connect organically through the activity. Players will develop endurance as they accomplish a challenging hike. Choose your route based on the hike’s complexity and duration. Make sure to bring snacks and water for extended hikes. #6 Film NightNumber of people: 20+ Purpose: Connecting Movies are fun, and theaters bring back memories. You can also watch the film privately at the location if you’re going on an overnight or weekend trip to a beautiful destination. Speak to the local coordinator about renting a private theater or even having it screened on a hotel lawn if you want to arrange an offsite screening. Think of it as a drive-in theater with a cinema configuration consisting of a large outdoor screen and other paraphernalia like a projector, audio equipment, and an area for seating. Arrange a few team-building or ice-breaker games for the night before ending by watching a film. #7 Ice-breaker ActivitiesNumber of people: 4+ Purpose: Reasoning, memory, communication Regular team exercises to break the ice using ten things in common, pop quizzes, or bucket lists are fun. You could select a different ice-breaker activity that distributes quiz questions to the staff. It can do well for drawing long-distance teams together as the team gets to know one another and have a great time. You can try great online resources like Flexiquiz to get started. #8 Cookery ContestNumber of people: 4+ Purpose: Teamwork, creativity This one is fun all the way. There might be chocolate cake or pies on the face at the end of this gourmet team task. As the team devises new meals, they will use their creative skills, teamwork, and management expertise together. Choose a culinary theme, split the staff into separate groups, and encourage each group to create anything delectable. Desserts, appetizers, barbecues, or pizza are all possible categories. #9 Escape GameNumber of people: 7+ Purpose: Teamwork, problem-solving The innovative concept is an “escape room” that requires teamwork and analytical skills. Teammates get locked in a room by the game organizer, and they will need to overcome challenges and track down tips and clues to get out. Time is of the essence. Players have one hour to locate the key to unlock the room or forfeit. Entertaining concepts like a clinic or haunted houses are usually the theme. #10 Curated MeetingsNumber of people: 10+ Purpose: Bonding and interaction A thematic workshop or meeting offsite is the most effective way to open the festive season. Have fun while taking pictures of yourself and your coworkers at Santa’s workshop costumed as fairies, angels, or elves with Zoom backdrops or dressing out for Halloween in your scariest outfits. Because certain celebrations contain historical roots, be careful when selecting your subject; save this activity for more commercial occasions. More ice-breaking ideas: Karaoke, beatboxing, charades, or whisper down the lane. Pro-tip: Remember to motivate players with a tip that there is a reward for the team that wins before the field trip begins. Summing Up: Make Work Fun!These are a few enjoyable team-building games. The games you choose for your event can make it a “wow” experience. Pick a breathtaking destination or a charming resort as a backdrop to host these events with a theme that helps your staff bond. Prepare to make your employees happy and foster a positive environment at work by having fun with them. |
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